OK, so I got on the phone with AT&T this afternoon - after seeing the AT&T service guy had been at our house and not fixed the internet connection - and I was nearly in tears. Fortunately, I got someone who was American and spoke clearly recognizable English.
I'm telling you, this no internet thing has been horrible. I could see emails and do things on my phone but I dislike that, a lot. I like my desktop computer.
So with no internet, I was forced to READ.
Play with Lola.
My kitchen has never been cleaner.
I have been keeping notes about the internet drought experience, and they are below.
Thursday morning
It started quietly.
I was sitting in front of the TV after dinner last night, and I tried to play Words With Friends. I tried to spell out CIGAR [which is a good word because C and G are 3 points each] and I couldn’t drag the letters up to form the word. I kept trying. No dragging happened.
I tried to check Facebook messages. I got an ugly red bar saying INTERNET CONNECTION FAILED.
I couldn’t get email either.
OMG!!
Just then, my mother hollered from her room “My computer’s messed up!”
At 80 years old, Mother’s computer is her window to the outside world. This is really bad, I thought, feeling much more sorry for my mother than myself. I can always find something to do, from laundry to cooking to cleaning my room [perish the thought] but Mom’s arthritis limits her activities a lot. Unlike most seniors, she is not a big TV watcher. She reads newspapers online, Googles stuff, emails her 5,000 friends, and happily farms on her Facebook farm.
However, I have a 17 year old son, so I figured he could get the situation under control. He worked on my phone, and shrugged. “Can’t get it,” he said.
I was tired and not feeling well, so I headed up to bed. Michael came in my room and worked on the computer some more, but the internet connection was still down.
This morning, I popped awake at 5:30, ravenous for my messages. I checked my phone. I could see that I had emails, but they wouldn’t let me see the content. Aaaargh! I am job-hunting. That makes my email super important.
I called my friend Paul, my computer guru. I wouldn’t call most folks at 5:45 in the morning but I know Paul is an early riser and I figured he would be in the car, headed to his office in Alpharetta. After I described the problem he said “Call AT&T.” My internet comes from AT&T, formerly Bellsouth.
I got a very polite and perky lady in India, at 6:30 a.m. We talked for over an hour. It was very hard to understand her accent. Michael kept listening and stifling a giggle, because every minute or so we would heard the words “sorry” or “apologize.” My son checked all the connections, plugging and unplugging. We tried everything. I held on while she tried stuff from India, or Florida, or wherever. Finally, I had to let her go because I had to take him to school. She promised to call back at 9:30.
I raced Michael to school, came back and helped my mother get ready for the day, ate a couple of eggs, and came back upstairs to wait for my call.
At 9:36 I was going insane. I called AT&T back. I got another lady in India, who was much easier to understand, and not quite as apologetic. However, she could not help me. She finally said “I have scheduled a technician to come to your house but not to worry! He will work on the line outside and not bother you!”
“When will he fix the line?” I asked, hoping she would say “today.”
“The earliest he can get out there will be Monday the 24th,” she said.
“Um, I am a writer, and my work depends on my internet access. Are you sure that’s the soonest the line can get repaired?” I asked, trying not to panic.
“I am terribly sorry but Monday will be the earliest.”
“What time Monday?” I asked.
“Between 11 and 7.”
I sat in utter silence, feeling defeated and desperate.
“Why is the line messed up?” I asked.
“I am seeing it is due to the bad weather in Georgia recently,” she replied.
“I would be sure and call the billing department as soon as you get access back, and let them know the situation,” she added, trying to be helpful.
“Thanks, “ I replied, thinking um hell to the YES, I will be pursuing the billing department. My monthly AT&T bill is my biggest monthly expense.
I went to Kinko’s and got on one of their computers for about 20 minutes, and let my friends and family members know of this situation. I wracked up $8.99 in charges. Aaargh! Next time, the library.
So now it begins.
When I picture the internet, I see in my mind a huge cloud up in the sky, and millions of people at their computers and iPads and phones, all plugged into the network, or perhaps I should say the matrix. Our virtual community. A place where I can chat with my cousin in South Carolina every day, and not add to my phone bill. I can Google my third grade sweetheart and see if he has gotten fat, too. I can check online job listings and fire off resumes in a few minutes instead of the laborious process of faxing or snail mailing a resume, as we had to do in the old days.
The internet is my virtual world.
Is this a good or bad thing? I don’t know. Arguments could be made either way.
I am sitting here pondering what to do. I have a new book I can start. I can walk the dog, work on laundry, clean the kitchen, catch up on the bills, make a pie. All the crap I prefer to ignore so I can troll Facebook.
It’s Thursday, noon. I will report back later this afternoon and advise how the day has gone.
With any luck – and lately I haven’t had any – perhaps by the time the man fixes my internet connection on Monday I will have a much cleaner house, happier dog, and if I get really desperate, my house may even, perhaps, by cleaner.
Or I may be spending a lot of time at the library…
Now it’s almost 4:30.
My house is going to benefit from this internet-free existence.
I made Mother and me a bowl of chili for lunch – leftovers, but yummy. I have spent most of the afternoon watching TV and doing laundry. I also cleaned up the kitchen. I made a lemon pie, too – the one with condensed milk and lemon juice. Super easy pie.
When Michael came home, I made him a turkey sandwich.
I have no idea what anyone on Facebook is doing, and I don’t care.
Well, OK, that’s not entirely true. I care a little bit. Mostly I miss hanging out [in the cyber way] with all my Facebook buddies like Mike, Linda, JT, Pat, etc. Many of them are related to me, too, either by blood or marriage. I miss them. I know that sounds weird.
This whole experience sounds like a Sci-Fi story, but in reverse. I should go out to California and offer internet-free weekends, including animal therapy and music. [walking Lola, and listening to me sing in the shower]
I just took a terrific shower. It’s 70 degrees here today so I didn’t freeze. (This time last week we were thawing out from an ice storm.) Today, I spent more time than usual. I exfoliated. I smell good lemony. My hair is squeaky clean, and I moisturized. Heck, I even looked under the sink and found some lovely Caswell and Massey scented soap I had forgotten about. Win win, all around.
Tonight I have my first rehearsal for the Atlanta Women’s Chorus. I am excited about this. I have long wanted to get back into singing. The chorus is awesome. I went to a performance they gave a couple of weeks ago. It was a little weird, not hearing low men’s voices in the blend, but they sounded lovely. My voice has lowered a lot in recent years. I can sing tenor.
10:30
The rehearsal was fun. I hadn’t read through music in a long time. The other Alto 2’s are strong singers, so as long as I could hear them, I was fine. The frustrating thing is that Dr. Arasi put audio files of all the parts on the intranet for the chorus and yet I cannot access it. Why not? No internet! Aaaargh
Michael fixed my phone so I can check stuff on it using the AT&T network. That’s good, but unsatisfying. It’s like eating a protein bar instead of a real meal.
Friday and Saturday
I read an entire book, Guests on Earth, by Lee Smith. Excellent book.
Sunday
Michael and I went to Kroger for groceries and when we came back, we passed an AT&T van. We walked in the house and Mother said the AT&T guy had been at the door but she didn’t want to answer it. She doesn’t usually answer the door when she’s home alone.
So I went out to walk Lola in the yard and when I came back in I saw a hanging thing on the door saying they had fixed the problem at the street but they couldn’t get in the house.
I am now on the phone with AT&T customer support. At least the woman on the phone is American and speaks good English. When I called her I had to work hard not to cry.
Michael is downstairs trying to get Mother’s new TV hooked up. Her old TV in her room died. The “new” one is a Goodwill purchase. I have a feeling he is going to have to call DirectTV before it will work, but I feel bad for her in there with no computer and no TV.
I HAVE INTERNET!!! Praise God!
Now I just have to get the WiFi thing fixed, and that will take a visit from my friend Paul. Gotta get Granny back online.
and Mike. He likes to play games online.
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